Wellness Store

Privacy Policy

At Hunza Mist, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from hunzamist.pk

1. Information We Collect

When you visit or browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information that we collect for the following purposes:

  • To communicate with you regarding your orders, inquiries, and requests.
  • To process and fulfill your orders, include managing payments, arranging shipping and providing order confirmations.
  • To personalize your shopping experience and improve our website and services.
  • To send promotional offers, newsletters, and marketing communications if you have opted in to receive them.
  • Screen our orders for potential risk or fraud; and
  • To comply with legal obligations.

3. Information Sharing and Disclosure

We may share your personal information with third parties in the following situations:

  • Trusted Service Providers: With third-party partners who support our operations—such as website hosting, payment processing, order fulfillment, and product delivery.
  • Legal Obligations: When required by law or in response to legal processes, we may share your information with law enforcement agencies or government authorities to protect our rights and comply with legal obligations.
  • Business Transfers: If our business undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction to the new entity.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

You have the following choices regarding your information:

  • You can manage, update, or remove your personal details anytime through your account settings on our website.
  • If you no longer wish to receive promotional emails or messages, simply follow the unsubscribe link provided, or reach out to us directly.
  • You have the option to turn off cookies via your browser settings, but please note that doing so might limit some features and functionality of our website.

6. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is ever completely secure or error-free and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We do not sell, trade, or share your personally identifiable information with external parties without prior notice to you. However, this excludes our trusted website hosting providers and service partners who help us manage our website, run our business, or support customer services—provided they agree to keep your information strictly confidential.

8. Children's Privacy

Our products are intended for general audiences and are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you learn that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under the age of 18 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the end of this Privacy Policy.

website, you acknowledge that you have read, understood, and agreed to the terms of this disclaimer.

For any questions or concerns, you may contact our customer support team at info@hunzamist.pk or via Call/WhatsApp at +92 304 9811055.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@hunzamist.pk  or by mail using the details provided below:

Hunza Mist

Office No. 121, AOHS, Morgah,

Rawalpindi, Pakistan

Phone Number: +92 304 9811055

Note: By using our website, you consent to the collection, use and disclosure of your information as described in this Privacy Policy.

Last Edited on 27-12-2024